Harbor Wraps, LLC Services Agreement

THIS SERVICES AGREEMENT (“Agreement”) is made effective upon payment of deposit by and between Customer (“Customer”), and Harbor Wraps, LLC, an Ohio Limited Liability Company (“Company”). Company and shall be collectively referred to herein as “Parties.” 

TERMS AND CONDITIONS

Effective date: This Agreement is made effective as of the date the deposit is made by Customer for Company’s services and this Agreement has been signed by both parties.

Description of Services: Beginning on the day the deposit and signed contract are received from Customer, Company will perform the services described within this Agreement and Exhibit A (Collectively “Services”).  All areas of the vehicle that will be wrapped shall be noted in Exhibit A attached to the Agreement.

Vinyl Wrap May Be Chosen by the Customer or Designed and Printed In-House by Harbor Wraps.

If Customer chooses and provides Company with a wrap that is not produced by Company in-house, Company shall only be responsible for the installation of the wrap, not the quality of the wrap itself. Company is not liable for the vinyl material, the print, or missing print material. Company shall not be responsible for layout location of Customer designs. The wrap manufacturer and wrap chosen by the Customer shall be the wrap installed to the vehicle by Company.  The Customer shall verify and approve of the wrap manufacturer and Customer acknowledges that Company makes no warranties as to the quality of the wrap or the sizing or coloration.  Company makes no guarantees regarding the wrap whatsoever. Company shall not be liable in any event for any damages resulting from a poor quality or poorly sized wrap.

If Customer elects to have Company design, produce and print the wrap, Customer agrees and acknowledges that Customer will be presented with a final design proof, which will be attached to this contract as Exhibit B. Customer shall accept or deny the design proof in writing.  Once design proof is accepted by Customer, said wrap shall be printed according to the specifications and appearance stated and depicted in the design proof.

Condition of vehicle for wrap installation:  Customer shall have the vehicle delivered for wrap installation damage free, washed and dried and in ready to install condition. All current graphics must be removed by the Customer.  Vehicle shall be free of wax and other chemicals that may prevent proper installation of the wrap.  The vehicle shall have sound paint and be free of surface defects.  We prep and clean the vehicle prior to install, however any wax or clay bar left on the vehicle will result in bubbles and the wrap will not cure properly. If a vehicle is delivered in a damaged condition, Company shall have no obligation to install the wrap, unless instructed by Customer to do so.  In the event Customer instructs Company to install the wrap on a damaged vehicle, Customer waives and releases Company from any damages.   Any rust, bubbling, caulking, scratches, dents, or other damage will be visible through the wrap, and any such imperfections to the vehicle surface may cause wrap to fail prematurely. 

Vehicle Drop off / delivery/ and Pre-installation inspection:   A Company representative will inspect the vehicle for functionality of door locks, lights, and windows and will inspect the vehicle for paint quality and surface damage prior to installation of the wrap. Any damage shall be noted by Company on the pre-installation form and Customer shall sign said form acknowledging the damage prior to the wrap being installed. The Pre inspection form shall be attached as Exhibit C to this contract. However, a failure by Customer to sign the pre-installation form withing 24 hours, will act as an acceptance of the vehicles condition and a waiver of any damages resulting from the poor condition of the vehicle. 

Payment for Services: Company may elect to order the wrap on Customer’s behalf, and in that event, Customer shall pay for the full cost of the wrap up front.  Vinyl material is non-returnable.  Once payment for the cost of the wrap is received from Customer and materials are ordered, the cost of materials are nonrefundable. Further, in exchange for the Services, Customer shall pay the first 50% of the quote for the Services prior to installation and Customer shall pay the remaining balance at or prior to the time of picking up the vehicle.

Cancellation:   Once a wrap is ordered or the in-house design process have begun, Customer is liable for any fees up until cancellation.  Cancellation must be made in writing via email to info@harborwraps.com.  If a wrap is printed or ordered, Customer is liable for the full cost of the wrap, even if services to apply the wrap to the vehicle are cancelled.

Installation: Company shall make its best efforts to install the vinyl wrap so it appears as seamless as possible.  However, there may be curves and bumps that vinyl will not be able to conform to. In those instances, Customer acknowledges and agrees that Company may make cuts and use patches to cover those areas. It is important to note that Company installers, when installing wraps, rely on sharp razors to manipulate the wrap and remove excess material around door handles and crevices.  There is a potential for minor kicks and scratches, and Company shall not be held liable.   Areas under door handles, mirrors, behind gas caps, and inside door frames will not be wrapped. Wheel wells and running boards will not be wrapped. Severe “channel Areas” will not be wrapped to prevent wrinkling, lifting and bubbling.  There could be bubbles and wrinkles in difficult areas.

Warranty:  Company shall provide its Services in a timely and workmanlike manner using knowledge and recommendations for performing the Services which meet generally acceptable standards in the industry.  Company does not make any warranties or guarantees regarding the vinyl material of the wrap installed by Company. Customer understands that any defects in the material of the wrap, or any missing pieces of the wrap are out of Company’s control and Company makes no warranty on the wrap itself.  Company makes no warranties and no implied warranties shall apply to the Services.

Removals:  We shall not be responsible for damage to paint if/when the vinyl wrap is removed, and we do not advise wrap installation on a re-sprayed surface or a poor quality/rusted paintwork.

Media Release:  Customer agrees to permit Company to use whichever medium necessary, including social media and website, to post photographs of Customer’s vehicle in order to market Company’s services. 

Care: We recommend hand washing only.  Avoid high pressure power washing.  Never use an ice scrapper on window graphics.  Avoid harsh chemicals of any kind.  Keep the vehicle out of harsh sunlight for first 2 or 3 days.  Remove bugs and bird drippings immediately as both may stain the wrap

Refunds: Once the wrap is installed all sales are final and there will be no refunds. If an issue arises with the installation work, the Customer shall submit their complaint in writing to Company and give Company 30 days to resolve the issue prior to taking any legal action.

Removal of personal property: Company shall not be liable for stolen or lost property left inside of  vehicle while Company is performing the Services.

General: Neither party may assign nor modify this Agreement except in writing and with the written consent of the other. This Agreement is the complete and exclusive statement of the agreement between the Parties concerning the subject matter hereof.  The laws of the State of Ohio will govern the interpretation and enforcement of this Agreement without regard to conflicts of law principles and the parties hereby consent to the exclusive venue and jurisdiction of the state courts located in Franklin County, Ohio. In the event of any litigation arising out of this Agreement, the costs of such litigation, including reasonable attorneys’ fees and expenses of the prevailing party (or substantially prevailing party) shall be paid by the other party. This Agreement may be executed in one or more counterparts, each of which when executed and delivered will be deemed to be an original, but all of which taken together constitutes one and the same instrument. Copies of this Agreement transmitted by electronic means are considered original documents.

Exhibit A

Company’s Commitment:

• Company shall perform job as quoted.
• Company shall apply a wrap as terms agreed upon.
• Prior to applying a wrap, Company shall provide an inspection of the Customer’s vehicle and submit a pre-inspection form to the Customer for acknowledgment and approval. 
• If Company is designing and printing the wrap in-house, Company shall inform Customer of the wrap material manufacturer’s warranties and disclaimers regarding the wrap’s material. 
• Company, if designing and printing the wrap in-house, shall provide Customer with a final design proof for signature and approval.

Customer’s Commitment

• If Customer is providing their own wrap, Customer shall research the manufacturer of their chosen wrap and understand the warranty for the wrap. 
• If Customer is having a wrap designed and printed in-house, Customer shall approve or deny the final design proof prior to installation.
• Customer shall sign the pre-installation form acknowledging any defects in the paint or surface of the vehicle. 
• Customer shall bring the vehicle to Company in clean condition 
• Customer shall  follow instructions regarding care after the wrap has been installed